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Qualiopi — Evidence for the 32 Indicators, Complaints and Audit File (Odoo Online)

French Qualiopi Quality Certification Evidence Manager for Odoo Online — SaaS version with no Python code: the 7 criteria and 32 indicators of the national quality framework, dated evidence set against each one, expiry that reopens the gap, and the file ready for the auditor.

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French Qualiopi Quality Certification Evidence Manager for Odoo Online — SaaS version with no Python code: the 7 criteria and 32 indicators of the national quality framework, dated evidence set against each one, expiry that reopens the gap, and the file ready for the auditor.

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Overview

Qualiopi — evidence for the 32 indicators — DYONYSOS

App for training organizations, apprentice training centers (CFA), skills assessment centers and VAE (accreditation of prior learning) bodies, on Odoo 19 Community.

Also searched as: Qualiopi software, tracking the 32 indicators, Qualiopi audit evidence, surveillance audit, national quality framework, training provider complaints register. English version: French Qualiopi certification evidence manager for training providers.

The real problem. Article L6316-1 of the French Labor Code provides that providers of skills development actions funded by skills operators (OPCO), the State, the regions, the Caisse des dépôts et consignations, the operator France Travail (which replaced Pôle emploi in the list on 1 January 2024) or the institution referred to in Art. L5214-1 must be certified on the basis of criteria set by decree of the Conseil d'État. In practice: no certification, no funding from these funders. And yet compliance evidence lives in a shared folder, sorted by upload date rather than by indicator, which no one can find on audit day.

What the module keeps track of. On one side, the reference framework: seven criteria, thirty-two numbered indicators, each with its scope and the number of pieces of evidence the certification body expects. On the other, the actual evidence: a dated document, an attachment, the indicators it covers, a validity period. And between the two, a progress status: covered, partial, not covered.

The breakdown follows the standard: criterion 1 → indicators 1-3, criterion 2 → 4-8, criterion 3 → 9-16, criterion 4 → 17-20, criterion 5 → 21-22, criterion 6 → 23-29, criterion 7 → 30-32. It is not decorative: it drives the coverage count per criterion, and therefore the refusal to declare a file ready.

DEADLINE — November 1, 2026

Decree No. 2026-728 of August 1, 2026 (Journal officiel of August 4) replaces Part I of the annex to the national quality standard (référentiel national qualité): 33 indicators instead of 32 as of November 1, 2026, and rewording of indicators 1, 3, 7, 12, 14, 15, 19, 20, 27, 30 and 32. Two implementing orders have yet to be published (threshold of practitioners for indicator 19, threshold of hours for indicator 20). The module supports the 32-indicator standard, in force from January 1, 2021 to October 31, 2026, and announces this deadline on screen — a banner at the top of the audit file, the indicator and the criterion — rather than silently becoming wrong. It does not anticipate the new standard: its text must be checked at the source.

The surveillance audit trap, named and addressed. A certified organization fails its surveillance audit because its evidence dates back to the initial certification. Here, outdated evidence becomes a gap again: it is not merely grayed out, it removes the indicator's coverage, and the reason is stated plainly — “three pieces of evidence attached, all outdated”. Each indicator can also have a maximum age beyond which a document no longer proves anything, even without an end date.

The blocking rule. An audit file cannot be declared ready while an applicable indicator is not covered, or while a complaint received has not been handled. The refusal lists the failing indicators one by one, with the reason. It is the opposite of a dashboard: it is not a red light, it is a closed door.

Complaints (indicator 31). One of the most frequent non-conformities is not the absence of complaints: it is the absence of any record of how they were handled. The module records receipt, acknowledgment, written handling and closure — and refuses to close a complaint whose handling has not been written up.

Trainer competencies (indicator 21) and monitoring (indicators 23, 24, 25). Each trainer record holds their fields of expertise, proof of competence and the date of their last assessment. Each monitoring action records its source, its analysis and, above all, what it changed in the training offer: monitoring with no documented follow-through proves nothing, and the module will not validate it without one.

The audit file report. A printable document, criterion by criterion, indicator by indicator, with the attached evidence, its dates and its status — the one you put on the auditor's table.

Disclaimer on official wording

The module does not reproduce any regulatory text. The labels shipped with the criteria and indicators are working themes written by the publisher, intended to help locate an indicator in a list. Each criterion and each indicator has an empty “Official label” field, which the organization fills in by copying the text in force. As long as it is empty, the screen and the printed file flag it.

A compliance module that cites incorrectly is worse than one that cites nothing. The applicable text is that of the national quality framework referred to in Article L6316-3 of the French Labor Code: check it at the source before any submission.

The legal references themselves are held in editable fields of the audit file. Décret n° 2019-564 of June 6, 2019 sets the seven criteria (art. R6316-1); it is décret n° 2019-565 of the same day that sets the reference framework and its indicators (annex referred to in art. D6316-1-1). The audit is governed by the arrêté of June 6, 2019, amended by the arrêtés of July 24, 2020, May 31, 2023 and July 1, 2025 — its article 2 places the surveillance audit between the 14th and 22nd month following the date the certification was obtained.

What the module does not do

It certifies nothing and does not replace any accredited certification body. It submits no file electronically. It does not manage training sessions, attendance sheets or invoicing — other modules handle those. It does not judge the value of a piece of evidence: it records that it exists, that it is dated and that it is still valid.

Two roles

User: view the framework and progress, upload evidence, enter complaints and monitoring items. Quality manager: framework, evidence validation, audit files and complaint closure.

Specifications

Price€349 excl. VAT
LicenseOPL-1
Odoo series19.0: published on the Odoo Apps Store; 20.0: published on the Odoo Apps Store
Version1.1.0
EditionOdoo Online (SaaS) and Odoo.sh
Technical namedyo_qualiopi_online
DomainHealthcare, early childhood and education

Price excluding VAT as displayed on the Odoo Apps Store; purchase and installation are done on the Store or through your Omnifloo instance.